Patientricity MedPartners K.K. shall be referred to as “PMP” and “our”, “us” or “we”
The URL: www.patientricitymp.com shall be referred to as the “Site”
A visitor or end user of our Site is referred to as “you”, “your(s)” or “yourself”
Personally Identifiable Information shall be referred to as “PI”
Terms and Conditions of Service shall be referred to as the “Terms”
In addition, the terms “collect”, “process”, “treat”, “use”, “share”, “disclose”, “divulge” and analogous words shall be refer to your PI and other data collected from our visitors and end users.
Introduction & General Scope.
Welcome, it is PMP’s policy to respect your privacy regarding any information we may collect while operating our Site. We respect your privacy and are committed to protecting PI you may provide us through the Site. We have adopted this Policy in order to explain what information may be collected on our Site, how we use this information, and under what circumstances we may disclose the information to third parties.
This Policy applies only to PI we collect through the Site and does not apply to our collection of information from other sources. Unless otherwise stated to the contrary herein, this Policy applies to this Site, and any website that references this Policy, Site, along with any of PMP’s operated platforms, as well as any data we may collect across partnered and unaffiliated websites too.
This Policy, together with the Terms, set forth the general rules and policies governing your use of our Site and services. Depending on your activities when visiting our Site, you may be required to agree to additional terms and conditions.
PMP provides, operates and manages a consultancy business based in Tokyo, targeting small-size pharmaceutical and biotech companies in Europe and USA developing prescribed medicines. PMP helps these companies to enter the Japanese market by providing scientific and operational expertise in the area (e.g. market assessment, drug development and regulatory approval of drug). We also provide other online services, as indicated on our Site from time to time.
This Policy is freely available for your review prior to registration, and if you do not agree to its terms, your remedy shall consist of not registering an account, exiting the web tab though which you visited us, and/or deleting our Site.
User Agreement & Registration.
As a user of our Site, you may be asked to create a profile with us, or to click on the “I Agree” checkbox on the registration form or box or other similar means. Through that action, you thereby acknowledge and agree to the terms of this Policy, which is and constitutes a legal, binding agreement between you and PMP.
PMP team does every possible effort to keep your trust; and thus we adhere to these general privacy principles, in order to defend your privacy:
PMP does not rent or sell your PI.
PMP does not divulge your contact information to third parties or other users without your consent.
Any PI that you give to PMP will be protected by industry standard technology and codes of ethics.
For purposes of this Policy, the Site shall be the initial point of contact between you and PMP, and will serve as the point of collection of any personal data you may provide us.
Collection of Personal Information.
As a general rule, we collect both “Non-Personal Information” and “Personal Information” from our visitors and users. Like other website operators, PMP collects “Non-Personal Information” of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring Site, and the date and time of each visitor request.
Also, collected “Non-Personal Information” may include information that cannot be used to personally identify an individual person, such as anonymous usage data, general demographic information that we may collect, number of clicks, platform types, preferences you submit and preferences that are generated based on the data you submit.
Regarding “Personal Information”, visitors to the Site may elect to interact with PMP in ways that require us to gather information that can be used to personally identify an individual person, such as: name (first and last), email address and phone number. We will also ask visitors who sign up for the Site to provide a username and email address.
Purpose of PI Collection.
We will store your PI for the purposes of managing your collaboration with other users and clients, improve your user experience, send newsletters and contact you about inquiries for our services. Overall, we use the collected PI to provide and improve our services. Accordingly, we will generally collect, use and disclose your PI to:
Provide, operate, maintain, improve, and promote our platform and our products and services.
Verify your e-mail address and other account notices.
Develop, research, process, safeguard and improve our services.
Conduct research, analysis, and surveys.
Offer promotions, newsletters, send service related announcements and contact you about inquiries for our products and services.
Investigate and prevent fraudulent transactions, unauthorized access to our services, and other suspicious activities.
Monitor and analyze trends, usage, and activities in connection with our products and services and for marketing or advertising purposes.
PMP will keep any collected PI only as long as it is necessary, with regard to the purpose of its processing. Upon the case of PI which is stored by our sub-processors, the data will be stored on their secure servers as indicated on their respective privacy policies from time to time.
If you do not wish to disclose any or part of your PI to us, you may still be able to use some of the functionalities of our Site, though we will not be able to guarantee that you will be able to enjoy them at their fullest if you elect not to disclose it to us.
Third Party Tools and PI Processors.
In order to provide our services, we use third-party platforms and tools. Please be aware that such platforms are governed by their own terms, policies and personal data collection practices and policies. Accordingly, by acknowledging your consent to this Policy, you are also acknowledging the applicable terms and conditions of such third party platforms, which provide functionalities that include the creation of aggregated statistics. PMP may also collect aggregated statistics about the behavior of visitors to its Site, and may display this information publicly or provide it to others. Upon the case of any discrepancy or conflict among this Policy and the terms of them, the terms of the latter entities will govern.
We will keep a list of any sub-processors that will be involved in the processing of your PI due to the provision of our service and will inform you of any intended material changes concerning the addition or replacement of sub-processors before such changes are effective, thereby giving you the opportunity to object to such changes.
To enrich and perfect your online experience, PMP uses “cookies” and similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
Advertising, Opt-out Choice.
From time to time, we may use Google Analytics, Ad Words, Double Click and/or Ad Sense tracking codes, and other third-party software tools (such as remarketing codes) in order to collect information and marketing analytics about the manner in which you browse our platform and services.
The served ads will be targeted based on your previous browsing history, and may include retargeting codes. For example, third-party vendors may show you PMP’s ads on certain websites across the Internet, even after you leave our platform. The collected information is anonymized, meaning it cannot be tracked back to individuals. Using such tools, we learn how to optimize, and serve ads based on a user’s past visits, providing you with a better user experience.
We also collect data from your mobile device ID (i.e. the unique identifier assigned to a mobile device by the manufacturer) and/or Advertising ID (for App iOS 6 and later) instead of cookies in order to recognize you and track displayed web pages, along with their performance.
Like many site operators, we collect information that your browser sends whenever you visit us. This is called Log Data, which may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, sections of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
We do not currently offer “do-not-track” or similar mechanisms. Unlike cookies, device IDs cannot be deleted, but you can select to reset your Advertising IDs in the “Settings” section of your mobile device, among other.
You can learn more about how to opt-out by browsing Google’s opting-out and privacy pages located at www.google.com, or the Network Advertising Initiative website located at www.networkadvertising.org.
You must at least be eighteen (18) years of age, or older—to purchase our products and/or to use our services. PMP does not knowingly collect any kind of information from persons under the age of thirteen (13). If we learn or have reason to suspect that any user or that any client, project or customer data appertains persons under the age of thirteen (13), we will freeze and/or delete any PI under that user’s account, without prior notice and without responsibility.
Lawful Disclosure of Personal Information.
We, or our affiliates, clients, contractors, licensors, officers, agents and/or representatives, reserve the right to allow access to any of your PI when we think it is reasonably important or when you violate the terms mentioned in this policy. Hereafter, we will have the right to disclose any or all gathered PI and/or data, when the following circumstances arise: (i) if necessary under an applicable law; (ii) in reply to a legal demand or subpoena from an agency of the law ; (iii) to protect ourselves and our affiliates from any legal third party claims and procedures that may be brought to us (inclusive of takedown notices); and/or (iv) to prevent or cause cessation of any undertakings that may be construed by us as having the ability to be or cause a predicament or hazard to us.
Occasionally, we will ask you for express permission and approval to receive electronic messages in electronic format which are then sent to an electronic address and that contains a message asking recipients to participate in commercial activities such as newsletters, purchase of products, services and invitations to participate in surveys.
We will send you service-related announcements on occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, or a new enhancement is released, which will affect the way you use our services, we might send you an email. Generally, you may not opt-out of these communications, which are neither commercial nor promotional in nature.
If you no longer wish to receive email update and other commercial communications and messages via platforms such as ActiveCampaign or GetResponse, you may opt-out of receiving them by following the instructions included in each update or communication.
Third Party Services.
Safety of Collected Information.
The security of your PI is important to us, but please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Your PI may be accessed by us or our affiliates, agents, partners, advertisers or third-party service providers in Japan and other regions. Henceforth, and you hereby consent to such access and transfer by simple disclosure. If you are accessing our platform, products and services from other regions, you ought to know that you are thereby transferring your PI to such regions and, thus, you hereby consent to such transfer.
GDPR Notice and your Rights as Data Subject.
For the purposes of the GDPR, in the European Union, PMP is a “data controller” of the PI you provide to us for the primary purposes of providing you with our services. For reference, PayPal acts as our “data processor”.
For our European Union customers and users, by clicking the "I Accept" button or otherwise accepting the terms and conditions of our services through a clickable action or similar action, you hereby acknowledge, agree and unequivocally consent to the collection, process, management, treatment, transfer and authorized of your PI by PMP, its affiliates and authorized third parties.
The section below covers the certain situations that you, as data subject, and we as a data controller, are most likely to see, but you should also carefully review the full list of data subject rights here: https://gdpr-info.eu/chapter-3/. You retain the right to access, amend, correct or delete your PI where it is inaccurate at any time. To do so, please contact info@ patientricitymp.com.
Right to be Forgotten: You can request us to be “forgotten”; that is, to have your entire PI removed from our service. If we are asked to do this, we will remove any PI you we collected from you as requester. We will also need to contact any third parties that process your PI on our behalf, such as our cloud service providers. To ensure that any personal data in PMP’s possession can be removed in a timely manner, you can relay any request to be “forgotten” to us by submitting a request-
Right to Data Portability: Under the GDPR, our users located in the EU may request PMP to send them any PI in our possession. In this case, we will provide you with any PI that you have in a commonly used, machine-readable format.
Right to Data Access: As a data subject, you can ask PMP to confirm how and where your PI is being stored and processed. You also have the right to know how such that data is shared with third parties by us.
Right to Data Rectification: As data subject, you have the right to obtain from PMP, without undue delay, the rectification of inaccurate PI concerning you.
Right to be Informed: You have the right to be informed about the PI we collect from you, and how we process it.
Right to Object: You have the right to object to us processing your PI for the following reasons:
Processing was not based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
Direct marketing (including profiling);
Processing for purposes of scientific/historical research and statistics; and
Rights in relation to automated decision-making and profiling.
Automated Individual Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Right to Complain: You have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the GDPR. If the supervisory authorities fail to address your complaint properly, you may have the right to a judicial remedy.
Your privacy request must include, at the least, the following information: (i) your complete name, address and/or e-mail address in order for us to notify you the response to your request; (ii) attached documents establishing your identity; and (iii) a clear and concise description of the PI with regard to which you seek to enforce any of your privacy rights. If you request rectification, please indicate amendments to be made and attach documentation to back up your request.
Upon receipt of your privacy request, and after due review, we may then edit, deactivate and/or delete your PI from our services within thirty (30) days. In case of secure databases under our control where deletion is impossible, we will make such information permanently inaccessible.
From time to time, this Policy may be translated into other languages for your convenience. The English language version of each of these documents shall be the version that prevails and governs your use of Site and our products and services. Upon the case of any conflict between the English language version and any translated version, the English language version will prevail.
Amendments to this Policy.
Periodically, and at the final discretion of ourselves, we may update, change, suspend and/modify or our Site, our services, this Policy and/or our Terms, in whole or in part. We hereby reserve such right in order to operate our business and protect ourselves. Your use after any changes indicate your acceptance thereof and we will post a notice regarding such changes on our Site, and may also write an email to you or otherwise notify you.
If you have any questions or comments about us, our Site, our Terms and/or this Policy, please contact us at:
Date of last effective update is Feb 29, 2020.